About us
What we bring our clients
Our years in the industry led us to understand what you need. Reliable Accurate Fast solutions.
At RAF Solutions, Inc., headquartered in Miami (Sunrise), Florida we understand that global distribution into North America can be challenging for a manufacturer looking for new penetration into this market.
The goal of RAF Solutions USA is to be a partner by acting as an extension of your business. We work hand in hand to provide the services necessary for your success. We are a customer-focused company providing superior services for Regulatory Compliance, Customer Service, Warehousing, Distribution, and Inventory Management.
We work to understand your needs and then customize your customer requirements into full turn-key solutions. You can be confident because we leverage over 50 years of experience and expertise for what is needed to grow your business.
While we contract and help manage customers products in multiple industries, we especially focus on the medical devices market. We understand and specialize in this industry and provide you with the solutions you need from start-up through well-established market requirements.
The evolving global economic landscape continually provides additional challenges to medical device manufacturers. Our medical device and healthcare experts provide you with the solutions you need to make the decisions for a more successful business.
By letting us focus on these needs, you can focus on customer and market specific needs that give you the competitive edge.
Operating Principles
Our Operating Principles are based upon our years of experience in operating in multiple markets and understanding that simple, unwavering principles can help guide team members to success. Clearly outlined operating principles are the bedrock of solid partnerships:
- Communication – Build open and honest customer relationships through personal communications, always guided by mutual respect.
- Quality – Providing high quality service always is our hallmark, and the reputation we want as our standard.
- Innovation – Status quo is not acceptable if a better solution can be offered that meets our customers’ needs. Thinking outside the box is a daily habit.
- Technical Expertise – Always seek to provide the best answer. If we do not know it, we say so, and then we find the answer.
- Teamwork – We are passionate about the success of our customer and our company. They go hand in hand. This can only be fully accomplished by operating with mutual respect and working with clear a direction that everyone supports.
Compliance and Code of Conduct Commitment
RAF Solutions USA is committed to high standards of business ethics and actively abides by them. The RAF Code of Conduct commits our employees, associates and our business partners to comply with ethical and legal standards as outlined in the United States Foreign Corrupt Practices Act.
Our Code of Conduct works hand in hand with our relationship with our Business Partners and requires commitment to comply with ethical and legal standards and the full requirements of the Code.
After receiving hands-on training on our Code of Conduct, our Code requires an associate’s signed agreement to comply with its requirements. The Commitment to the Code is one basis for joining our team, and refresher training on the Code is required annually for all within RAF.